-The "wiki method": The most important step to achieving good documentation wiki __not answering documentation type questions email or IRC__. This "tough love" practice serves the developers well because they will only have to answer questions once, and as a courtesy in return for having questions answered the askers will ((refactor)) the developer's answers into the documenation. Ultimately this kind of "user training" will relieve pressure on the core BW developers to do all the work.
+__Using the "wiki method":__ The most important step to achieving good documentation by wiki not answering documentation type questions email or IRC. This "tough love" practice serves the developers well because they will only have to answer questions once, and as a courtesy in return for having questions answered the questioners should ((refactor)) the developer's (likely hurried) answers using the ((style guide)). This approach leaves proper documentation for the next person that comes along with the same question.
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+Ultimately this kind of "user training" will relieve pressure on the core BW developers to do all the work.
Having a coherrent decision making method for editorial purposes, and a well planned structure to the document, complete with a ((style guide)).